BVRA’s mission is to recognise and raise the status of veterinary receptionists within the UK’s veterinary profession. The BVRA will do this by:
The BVRA Roadshows return in 2019 and will cover the core emotions of fear, anger, disgust, sadness and joy that a veterinary receptionist experiences in practice. The day will focus on what you can do when dealing with difficult situations by understanding, recognising and managing the psychology of these core emotions. You will learn how these manifest in veterinary practice as well as what you can do to handle them.
The BVRA is launching an annual Veterinary Receptionist Appreciation Day on October 1st 2019. It will celebrate the valuable contribution of veterinary receptionists who are at the forefront of dealing with the public. Many people are unaware that a vet receptionist is often the first person that deals with an emergency over the phone. They must also talk to clients experiencing a range of emotions. We believe that all vet receptionists deserve a bit of extra thanks, so please take the time to share, and use the hashtag #VetReceptionistThanks
Veterinary Receptionist of the Year announced on Saturday 16th March at the BVRA's second annual congress at the Belfry Hotel in Sutton Coldfield
We are please to announce the launch of the AVR Gold Award
Webinar to veterinary reception staff about canine osteoarthritis
BVRA has recently partnered with Compassion Understood and we are delighted to offer our members the opportunity of completing Component 3 of their training programme, which is specifically aimed at Reception and front of house teams at a discounted price. Their normal price is £75 but is available to BVRA members for just £30.
We know that individual BVRA members are enjoying the kudos and support that the BVRA gives them in general as well as via the Accredited Veterinary Receptionist Award but we also know that the BVRA offers benefits to the entire practice. So here’s 10 reasons how BVRA membership can help your practice!
The next webinar in the CEVA series on Feliway Friends
Calling all Receptionists! Do you or somebody you know have a puppy under 16 weeks of age? If so, please spread the word about the Dogs Trust ground breaking study.
Watch the video
https://www.youtube.com/watch?v=av4qvcpP5RI
For further details contact generationpup@dogstrust.org.uk.
BVRA is delighted to announce the launch of the Silver level of the Accredited Veterinary Receptionist award, which is now live.
We are offering Silver at a special introductory price of £249. Registration can be made either through your dashboard or through the administrator on the system.
