Welcome to the British Veterinary Receptionist Association (BVRA)

BVRA’s mission is to recognise and raise the status of veterinary receptionists within the UK’s veterinary profession. The BVRA will do this by:

  • Acting as a professional body to focus on the interests of veterinary receptionists across the UK.
  • Promoting the status of veterinary receptionists within the profession and in the eyes of the public
  • Setting the standard for veterinary receptionists through training and accreditation.
  • Enabling career progression by up-skilling through training and certification.
  • Acting as networking hub to share experiences and learn together
  • Providing member benefits

Latest News

Sign up to the ADAPTIL and FELIWAY Behaviour Advocate Scheme and receive a FREE FELISCRATCH by FELIWAY. (UK Only)


Canine Arthritis Managment


Webinar to veterinary reception staff about canine osteoarthritis

Compassion Understood


BVRA has recently partnered with Compassion Understood and we are delighted to offer our members the opportunity of completing Component 3 of their training programme, which is specifically aimed at Reception and front of house teams at a discounted price. Their normal price is £75 but is available to BVRA members for just £30.

10 reasons how BVRA membership can help the practice


We know that individual BVRA members are enjoying the kudos and support that the BVRA gives them in general as well as via the Accredited Veterinary Receptionist Award but we also know that the BVRA offers benefits to the entire practice. So here’s 10 reasons how BVRA membership can help your practice!

Feliway Friends Webinar by Andy Fullerton MRCVS


The next webinar in the CEVA series on Feliway Friends

Generation Pup


Calling all Receptionists! Do you or somebody you know have a puppy under 16 weeks of age? If so, please spread the word about the Dogs Trust ground breaking study.

Watch the video

For further details contact generationpup@dogstrust.org.uk.

Silver level of the Accredited Veterinary Receptionist Launch


BVRA is delighted to announce the launch of the Silver level of the Accredited Veterinary Receptionist award, which is now live.

We are offering Silver at a special introductory price of £249. Registration can be made either through your dashboard or through the administrator on the system.

The BVRA annual congress


The British Veterinary Receptionist Association (BVRA) held its first annual congress at the Lea Marston Hotel, Warwickshire on Wednesday 28th February 2018. The congress was a sell-out at 120 and despite the challenging weather conditions, over 100 delegates attended.
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