Beyond the Front Desk: Elevating the Veterinary Client Experience with the 120 challenge. BVRA 2025 Congress

Beyond the Front Desk: Elevating the Veterinary Client Experience with the 120 challenge. BVRA 2025 Congress

This webinar is an AVR Member benefit only and can not be purchased separately.

 

Jo graduated from the RVC in 2008. Since that time, she has worked in a variety of mixed and small animal practices as an RVN and clinical coach. Jo left practice in 2021 to join VetPartners and focus on her passion for developing and supporting people to be the best they can be in their teams. Jo is passionate about sustainability across all areas of the veterinary practice. From the environmental, to the sustainability of the profession and the teams within it. 

Certificate Information

Price: FREE

In this session we will explore the changing landscape of our clients needs and expectation, considering what can make our service stand out and go beyond the core expectations our clients have.

Purchase Beyond the Front Desk: Elevating the Veterinary Client Experience with the 120 challenge. BVRA 2025 Congress

By being a BVRA Associate Member, you will not only demonstrate your commitment to your role, you will also gain access a range of additional benefits.

Price: FREE

Purchase AVR Status

By being a BVRA Associate Member, you will not only demonstrate your commitment to your role, you will also gain access a range of additional benefits.

Price: FREE