BVRA Congress 2026

Carolyne Crowe

Carolyne is an equine vet, personal performance coach, mentor, international speaker, researcher and lecturer, and has a Masters degree in Workplace Health and Wellbeing. As Head of Training at the VDS, and a founding member of the Coach of Excellence Accreditation, Carolyne was awarded an Honorary Fellowship in 2020 for her outstanding contribution to the profession.

Talk Synopsis

Thriving on the Frontline

This session is packed full of practical tools, techniques and thinking constructs to help you thrive in your role as a busy receptionist. It won’t tell you what to do but provide ideas to inspire small changes that can drive a much greater and lasting impact for you and those you work with. Walk away with actions to have more good days at work, feel more confident in your role and make the most out of the time you do have.