BVRA Congress

Join us at BVRA Congress, 30th September – 1st October 2022, the only congress that is specifically for the veterinary receptionist community.

Not sure what to expect? Take a look at the video on the right hand side from our 2021 congress.

Each year we put together an exciting programme of speakers tailored to provide useful insight and professional development for veterinary receptionists. This years sessions will cover insurance, triage, nutrition, pet poisons, workplace fitness, and many more (see below for a full programme). We are also pleased to welcome Jade Statt from StreetVet as our keynote speaker!

BVRA Congress is a valuable opportunity to meet and network with other members of our vet receptionist community, share experiences, and learn together. The exhibition hall provides further networking opportunities and of course the chance to bag some freebies (eek, pens!!).

Our 2021 Congress saw the addition of an evening social event on the Friday night, where we held an awards ceremony for the Veterinary Receptionist of the Year. We’re pleased to announce this will be a regular fixture at BVRA Congress and by popular demand, DJ Dan O’Dwyer will be heading up the party.

BVRA Congress takes place at Jurys Inn Hinckley Island Hotel. Accommodation is the delegates responsibility and will need to be booked separately. For a discounted room rate please contact the hotel reservations team on 01617 743179 and quote code BVRAAL300922.

Tickets available now, with discounted early-bird rates until the end of April, so be quick and book your place below! 

Before purchasing your ticket, please read the BVRA Congress Terms and Conditions.

Friday Programme

Friday 30th September

08.30 – 09.30Registration
09.30 – 09.45Welcome to BVRA Congress
09.45 – 10.45To Get Under Their Skin, Start from Within! (Royal Canin)
10.45 – 11.15Morning Break
11.15 – 12.15Poisoned pets: front of house actions (TVM)
12.15 – 13.00Achieve and succeed with your mental and physical health (Vetfit & VetYogi)
13.00 – 14.00Lunch
14.00 – 15.00Street Vet
15.00 – 15.30Afternoon Break
15.30 – 16.30Receptionists Saving Lives! Your role in the Pet Insurance journey. (Petplan)
16.30 – 17.30Telephone Triage (Colourful CPD)
Saturday Programme

Saturday 1st October

08.30 – 09.30Registration
09.30 – 10.30BVRA Survey Results 2022 (BVRA Council Members)
10.30 – 11.15Making our clinics greener: The role of veterinary receptionists (Vet Sustain)
11.15 – 11.45Morning Break
11.45 – 12.45Dogs Trust – Dog Friendly Clinic
12.45 – 13.30Lunch
13.30 – 14.30Taking Quality Improvement forward in your practice – why the receptionist’s role is vital (RCVS Knowledge)
14.30 – 15.30Dealing with Aggressive Clients (Colourful CPD)
Goodbyes
Congress Speakers
Congress Exhibitors

Exhibitors

  • CEVA
  • Petplan
  • NVS
  • PG Mutual
  • Virbac
  • Royal Canin
  • TVM
  • Vet Yogi
  • Vetfit
  • Protexin
  • Veterinary Woman
  • Many Pets
  • Pet Blood Bank
  • Silver Pet Prints
  • Boehringer
  • Dogs Trust / Dog Friendly Clinic
  • More coming soon!

BVRA Congress - 2 DAY TICKET (FRI & SAT)

Date: 30th September 2022 - 1st October 2022
Start Time: 8:30 am
End Time: 3:00 pm
Location: Jurys Inn Hinckley Island

This 2 DAY ticket grants you access to both days of BVRA Congress on Friday 30th September AND Saturday 1st October 2022. If you would like to attend the evening social event on Friday night, this will need to be booked separately. 

Please note: if you're booking tickets on behalf of your colleagues, dietary requirements are compulsory at the next step, so please ensure you have this information to hand before you proceed. 

For all the necessary information in regard to BVRA Congress 2022, please visit our website

User TypeEarly Bird Booking Expiry DateEarly Bird PriceFull Price
Member30/04/2022£160 + VAT£200 + VAT
Non Member30/04/2022£200 + VAT£250 + VAT

BVRA Congress - FRIDAY ONLY TICKET

Date: 30th September 2022
Start Time: 8:30 am
End Time: 5:30 pm
Location: Jurys Inn Hinckley Island

This FRIDAY ONLY ticket grants you access to BVRA Congress on Friday 30th September 2022. If you would like to attend the evening social event on Friday night, this will need to be booked separately. 

Please note: if you're booking tickets on behalf of your colleagues, dietary requirements are compulsory at the next step, so please ensure you have this information to hand before you proceed. 

For all the necessary information in regard to BVRA Congress 2022, please visit our website

User TypeEarly Bird Booking Expiry DateEarly Bird PriceFull Price
Member30/04/2022£120 + VAT£150 + VAT
Non Member30/04/2022£150 + VAT£200 + VAT

BVRA Congress - SATURDAY ONLY TICKET

Date: 1st October 2022
Start Time: 9:00 am
End Time: 3:00 pm
Location: Jurys Inn Hinckley Island

This SATURDAY ONLY ticket grants you access to BVRA Congress on Saturday 1st October 2022 (also Veterinary Receptionist Appreciation Day & BVRA's 5th Birthday). If you would like to attend the evening social event on Friday night, this will need to be booked separately. 

Please note: if you're booking tickets on behalf of your colleagues, dietary requirements are compulsory at the next step, so please ensure you have this information to hand before you proceed. 

For all the necessary information in regard to BVRA Congress 2022, please visit our website

User TypeEarly Bird Booking Expiry DateEarly Bird PriceFull Price
Member30/04/2022£90 + VAT£120 + VAT
Non Member30/04/2022£120 + VAT£150 + VAT

BVRA Congress - DINNER TICKET (Friday night)

Date: 30th September 2022
Start Time: 7:00 pm
End Time: 12:00 pm
Location: Jurys Inn Hinckley Island

This DINNER ticket grants you access to the BVRA Congress evening social event on Friday 30th September 2022.

7pm drinks reception start, ready to sit down at 7.30pm. By popular demand, DJ Dan O’Dwyer will be back to head up the party and provide entertainment. We will also be announcing our 2022 Veterinary Receptionist of the Year Award winner! 

Please note: if you're booking tickets on behalf of your colleagues, dietary requirements are compulsory at the next step, so please ensure you have this information to hand before you proceed. 

For all the necessary information in regard to BVRA Congress 2022, please visit our website

User TypeEarly Bird Booking Expiry DateEarly Bird PriceFull Price
Member£45 + VAT
Non Member£45 + VAT