07510 735268
info@bvra.co.uk
Register your PracticeLog In
Home > Courses > Foundation course – Companion Animal

Foundation course – Companion Animal

Member Price: FREE | Non Member Price: £50.00 + VAT

Key Information

Duration / Length 8 hours
Start DateAnytime
LocationOnline
Who Is This Course Suitable for?

  • New veterinary receptionists

  • Experienced receptionists wanting to refresh their knowledge

  • Veterinary practice support staff

  • Those considering a career as a veterinary

    • New veterinary receptionists

    • Experienced receptionists wanting to refresh their knowledge

    • Veterinary practice support staff

    • Those considering a career as a veterinary

Cost Member Price: FREE | Non Member Price: £50.00 + VAT

Course Overview

The Veterinary Receptionist Foundation Course has been developed by experienced professionals within the veterinary industry, including veterinary receptionists, veterinary nurses and veterinary surgeons. Designed with real veterinary practice environments in mind, this course provides practical knowledge and essential skills needed to succeed in a veterinary reception role.

The Foundation Course covers a wide range of key topics essential for both new and experienced veterinary receptionists, helping you build confidence, improve communication skills, and better support both veterinary teams and pet owners.

Whether you are new to the role or looking to strengthen your existing skills, this course provides valuable insight into the day-to-day responsibilities of a veterinary receptionist and the important role they play in delivering excellent client and patient care.

Course Detail

The course is divided into six structured modules, providing 5–8 hours of Continuing Professional Development (CPD). Each module is designed to be practical, accessible, and directly relevant to the modern veterinary practice.

Throughout the six modules, you will cover the following;

Module 1 – The veterinary profession

Module 2 – Communication skills and effective working

Module 3 – People skills and team working

Module 4 – Practice operations

Module 5 – Preventative health care

Module 6 – Supporting clinical care

 

Upon successful completion of all six modules, you will receive a CPD Certificate of Completion, recognising your commitment to professional development within the veterinary industry.

Additional versions of this course are also available, including specialised training for Equine, Referral, and Farm Animal veterinary practices, allowing you to tailor your learning to different veterinary environments.

Purchase This Course

Enhance your skills and advance your career by enrolling in this course today. Invest in your personal and professional growth and start seeing the benefits for yourself.

Member Price: FREE | Non Member Price: £50.00 + VAT

Register
Login

Purchase This Course

Enhance your skills and advance your career by enrolling in this course today. Invest in your personal and professional growth and start seeing the benefits for yourself.

Member Price: FREE | Non Member Price: £50.00 + VAT

Register
Login

Recent Testimonials

This course is very informative. It covers a wide range of topics in companion animals, and it provides valuable insights and practical knowledge that are directly applicable to my job role as a veterinary receptionist. The content is clear, engaging, and highly useful for building a strong foundation in this field.

Harriet Johnson

I found this course incredibly well-structured and practical. The modules on communication skills and preventative health care were particularly useful, and I've already started applying what I learned in my day-to-day practice. A brilliant foundation for anyone working with companion animals.

Sarah Mitchell

As a veterinary receptionist, I wanted to build my confidence and understanding of clinical topics. This course gave me exactly that; it's accessible without being oversimplified, and the content on practice operations and team working has made a real difference to how I support the clinical team.

James Thornton

Course FAQ’s

The BVRA supports veterinary receptionists through professional training and resources. All our courses have been created specifically for the veterinary receptionist role and are designed to enhance the skills, confidence, and knowledge required in a veterinary front-of-house role.

All our courses are:

  • Relevant, practical, and industry-focused
  • Supports both confidence and competence
  • Delivered by industry professionals

Our courses are suitable for:

  • New or experienced veterinary receptionists
  • Anyone working in a client-facing role within a veterinary practice

Yes. We offer courses suitable for all experience levels, including those completely new to the veterinary reception role. The BVRA flagship course, the Foundation Course, is an ideal place to start. This course is included in BVRA membership and is available in Small Animal, Farm Animal, Equine Practice and Referral Practice versions.

All our courses are delivered online through the BVRA learning management system and are available on demand, meaning you can access them at a time that suits you. You can also go back over the courses as often as required. All our courses are either in written or video format or a combination of both. Videos are available with closed captions.

Course lengths vary depending on the subject. Most of the BVRA membership training courses are no more than an hour in length. Some of the more in-depth training courses, such as the BVRA Intermediate course, may take several hours to complete.

Yes. On successful completion of any of our courses, you will be able to download a BVRA Certificate of Completion, which can contribute to your Continuing Professional Development (CPD).

Not at all! No formal qualifications are required for most of our courses, just an interest in developing your skills as a veterinary receptionist.

No, you do not need to be a member to complete any of our training that is not included in BVRA membership. These courses are available for purchase on our website. However, courses that are included as part of BVRA membership are only accessible to registered members.

Purchase This Course Today

Enhance your skills and advance your career by enrolling in this course today. Invest in your personal and professional growth and start seeing the benefits for yourself.

Member Price: FREE | Non Member Price: £50.00 + VAT

Register
Login