Gold is the final level of the Accredited Veterinary Receptionist award. To pass this level receptionists will demonstrate that they can apply what they have learnt in the Bronze and Silver levels.
This requires participants to complete 5 sections based on the following topics
- Bereavement and Condolences
- Information and Communication Technology
- Mental Health and Wellbeing
- BVRA's Guide to Conduct and Contribution
- Managing Challenging Situations