Quality Improvement activities in vet practice are not just for Veterinary nurses and Vets – It is really important that they involve the whole practice team, including the reception and admin teams, in order to get a holistic picture of events in practice.
|Duration / Length
|Free to Members
This webinar will describe what Quality Improvement (QI) is and how it can be a useful activity for the whole practice team. QI tools to assist the team will be described and their use explained. Systems thinking will be discussed and how it can be applied to investigating and learning from errors using significant event audit and root cause analysis.
You will learn to:
- Describe what Clinical Governance and Quality Improvement are in a veterinary practice
- Employ QI tools such as Protocols, Guidelines and Clinical Audit to improve outcomes and care in the practice
- Appreciate that the whole team can learn together from everything that happens in practice
- Understand how to deal with errors without blaming individuals
This course was so detailed and I loved that examples of problems and solutions were included. This has helped me realise how I can help my practice in such a better way.