Dealing with abuse in practice.


In this months Veterinary Practice magazine BVRA’s Vice President, Kayleigh Walker AVR, writes about dealing with abuse in practice.

“As veterinary receptionists, we have the power to positively impact the client journey and are best placed to handle situations to prevent tensions from rising”.  Click here to read the full article.

Raise the status of your veterinary receptionists

Become a member today and enable the career progression of your veterinary receptionists by up-skilling through training and certification.​