The reception team at Northwest Veterinary Specialists celebrate their BVRA Bronze accreditation


A team of receptionists at a leading animal hospital in the North West are making an Olympian effort to capture gold and prove their practice is perfect.

Linnaeus-owned Northwest Veterinary Specialists (NWVS), in Runcorn, Cheshire, has set its sights on achieving the top award from the British Veterinary Receptionist Association (BVRA).

The BVRA is a not-for-profit membership organisation working to recognise and raise the status of veterinary receptionists within the UK’s veterinary profession.

NWVS has already earned the BVRA’s bronze award and now its reception team is actively working towards achieving silver.

Receptionist Jill Oldfield said: “Ultimately, our goal is to reach the highest level possible and gain a prestigious gold award.

“The BVRA focuses on the interests of veterinary receptionists across the UK and sets the standard for them.

“It is also dedicated to evolving the receptionist’s role and career progression by up-skilling through affordable CPD, training and BVRA certification.

“Another important role of the BVRA is acting as a networking hub for veterinary receptionists to share their experiences and expertise to help each other learn and progress.

“So, signing up to their accreditation scheme is very rewarding and worthwhile; helps raise standards and ensures our patients and clients receive the best possible care at NWVS.”

Northwest Veterinary Specialists provides specialist referral services to veterinary practices in North West England and North and Mid-Wales.

It offers multi-disciplinary care in anaesthesia and analgesia, diagnostic imaging, internal medicine, neurology and neurosurgery, oncology, orthopaedic surgery, soft tissue surgery and veterinary physiotherapy.

For more information, visit or search for Northwest Veterinary Specialists on social media.

Northwest Veterinary Specialists in Runcorn is part of Linnaeus.

Linnaeus is a vibrant community of 44 primary care and 16 referral veterinary practices based in the UK.  Part of the Mars family of businesses, the group comprises more than 4,000 employees and some of the country’s finest specialists, veterinary clinicians and nursing teams in the profession and together they are committed to excellence and delivering top quality care to their patients.

The future of veterinary medicine is at the heart of everything they do and this is demonstrated through investment in their teams, facilities, equipment and continual professional development of its clinical and non-clinical staff. This includes a two-year Graduate Development Programme for the next generation of vets, mental health first aid training for all practices and comprehensive nursing training programmes.

Through its flexible and supportive culture, their teams can focus on delivering top quality care and contributing towards making A Better World for Pets.

Why not join the Linnaeus family? For more information and to view current vacancies, go to:

For more information about Linnaeus, visit

As part of the family-owned Mars Veterinary Health group, Linnaeus is committed to its purpose—A BETTER WORLD FOR PETS®—because pets make a better world for us.