Practice Support

The BVRA are excited to announce a brand-new service for practices looking to strengthen their reception team and enhance their client journey. We are delighted to offer education and support for you and your veterinary receptionists by observation and in-practice training. Not only can we help with some of the challenging parts of managing a team such as rotas, practice protocols, CPD training and more; we can also offer guidance and support to help strengthen colleague relationships and teamwork.

The following are some of the new services we can offer

  • 45-60 minute lunch and learns via zoom or in practice
  • In practice training days
  • Observation of your client care team
  • Lunch and learn style CPD
  • Tailor made training.
  • Follow up support.

Get more information regarding Practice Support

For more information on our Practice Support training services please contact us. Email us at